HEALTHCARE DEBT COLLECTION SERVICES

RAB, Inc. Has Been a Leader in the Healthcare Industry for 45+ Years.

We provide collection account receivables management and medical billing services to the medical industry nationwide. Whether you are a healthcare facility or a large medical practice, cash flow is important and can be negatively affected by slow-paying patients and unresolved insurance claims. We offer solutions to assist you with past due healthcare receivables.

We utilize the best tools to get your bottom line back on track quickly. RAB’s specialization in the healthcare industry provides our Early/Out and Bad Debt clients superior results and competitive rates.

Proven Features Provided for our Clients in the Healthcare Industry Include:

  • Experienced healthcare collectors fully trained on FDCPA and HIPAA guidelines
  • A reputation within the healthcare community for ethics and integrity
  • Competitive fees
  • Full service support with leading edge technology
  • Customized reporting (paper and/or electronic)
  • Bilingual collectors

As your medical collections agency, RAB will provide swift resolutions on all outstanding accounts and give the attention necessary to achieve a higher percentage of recovery. RAB takes the extra steps to work with each guarantor to resolve their account as efficiently as possible.

RAB understands the special needs of healthcare providers and has designed our services to keep the patient/hospital relationship intact. We understand the importance of HIPAA and FDCPA compliance and that it is a key priority. RAB employs a well-trained and knowledgeable staff that is up to date on all current regulations.

SPECIAL TECHNOLOGY SERVICES FOR OUR HEALTHCARE CLIENTS

Secured Data

In addition to encrypting sensitive data, our network is secured internally through data protection policies and externally through state of the art firewall technology.

Online Patient Access

Patients can view account activity, account balances, make payments, set up payment plans and negotiate payments and settlements using customized guidelines from the client. This online tool is operational 24 hours a day, 7 days a week for the patient’s convenience.

Online Client Access

Clients can place accounts, check the status of their accounts, create reports, update information, report payments and more through RAB’s client portal. This online tool is operational 24 hours a day, 7 days a week for our client’s convenience.

Custom Interface Capabilities

RAB’s custom programming capabilities enables us to interface with a client’s computer system. We have extensive experience with custom programming and can effectively meet the individual data system needs necessary for any of our clients.

Disaster Recovery / Business Continuity

RAB takes its fiduciary responsibility seriously with regards to electronic information stored on our computer server. We have initiated a fully integrated back up and off site data storage and retrieval system designed to maintain the integrity of all electronic information. In the event of a disaster, our clients can be assured that the information we have is protected and stored in a safe and secure manner.

ADDITIONAL SERVICES FOR HEALTHCARE CLIENTS

Early Out Collections

Cost effective “early-out” collections for private pay and insurance that optimizes cash flow and eliminates backlog including reimbursement billing, re-billing worker’s comp, medicare, medicaid, third party liability, A/R backlogs, self-pay in addition to many other customizable programs.

Pre-Collect Services

Series of letters tailored to fit the needs of our clients providing an inexpensive alternative for collection of accounts that are not delinquent enough for bad debt.

Immediate Collection Services

Bad debt collections including letter service in accordance with federal laws and follow up by telephone collections by an assigned account representative.

Legal Services

We can provide assistance for accounts that are identified having liens, in probate, worker’s compensation or are in litigation.

Payment Monitoring

RAB has the ability to monitor payment arrangements, send reminder notices and provide follow up if payments become past due.

Client Web Access

A secure portal to access accounts online real-time and view collection activity, edit account information, report payments and create and download numerous reports.

Customized Performance Reports

Performance reports provide clients with recovery percentages and enable you to review overall performance.

Comprehensive Status Reports

Status reports can be created at your request electronically to keep you informed on all accounts assigned for collection.

Find out what we're up to...

CONTACT US

Send us a message