Regional Adjustment Bureau, Inc. facilitates a Quality Assurance Program that is essential to our business.  It is vital to our corporation that we have internal procedures in place to ensure that every client’s on-going expectations are met and exceeded.  The RAB Quality Assurance Program covers such areas as:

• Emphasis on professional and effective performance
• On-going staff training in state and federal regulations
• Prompt identification and resolution of inquiries and/or complaints received from debtors or government agencies
• Governing collection activities
• Regular work station audits
• Controlled and accurate cash handling procedures
• Prompt remittance of client monies
• Submission of timely reports and materials for clients
• Management review prior to account closure