VIRTUAL PRIVATE NETWORK (VPN)

This "cutting edge" technology allows our collectors to utilize the client's internal collection system and other resources (i.e. letter generation, payment processing, etc.) in order to provide economy of scale savings for our clients. The assigned accounts are "partitioned" within the client's existing collection/recovery system. The benefits are as follows:

Real time collection activity updates

On-line audit capabilities

SECURE internet connecting with encryption coding change every 1/10thof a second.

Ability to benefit from outsourcing savings while still allowing accounts to be worked under the client's name; or, accounts can be worked as an actual collections agency placement.

Establishment of a convenient and client exclusive local or toll free number that routes incoming calls to the assigned collectors within our organization

QUANTUM IIi CALL MANAGEMENT CENTER

The Quantum IIi Call Management Center is a feature rich predictive dialer which integrates with the functions of Columbia Ultimate's Collector system to provide an invaluable recovery tool. The dialer interfaces with the Collector System to provide system management efficiencies, comprehensive account management, and daily dialer operation convenience. This translates as more dollars collected for our clients.

Advantages of the predictive dialer and Columbia Ultimate's Collector System are as follows:

No upload and download to manage = rapid daily response to our clients assigned accounts

Call Protection-Accounts are examined for payments, status, or current activity before dialing. Insures FDCPA compliance

Real time Dialer Response information on debtor accounts

Real Time Dialer Agent Status (Agent Performance Information Displayed and Updated Real-Time)

Benefits of the Quantum IIi include:Increased Revenues: More contacts means more promises which equate to more dollars recovered.

Increase in the Number of Accounts that are Profitable to Work: The low cost per contact that the Quantum IIi can provide renders it valuable in working smaller balance accounts, second placements, and accounts that require Skip Tracing.

Increased Client Service and Satisfaction: Individual accounts in a Clients inventory can be contacted in a more timely basis and more often